Better Business Bureau | Ripped Off Consumers

OPEN LETTER TO ANYONE AT 1AND1 WITH COMMON SENSE

April 9th, 2009 by Admin

I contend that 1and1 as a company consists of incompetent thieves and liars, and you continue to provide me with evidence of those facts? The response below is typical of your “customer service”. Blame the customer and play stupid. I will try to make this as simple as possible. This is a copy of the [...]

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Tags: 1and1, Bad Customer Service, Better Business Bureau, Billing Department, Cancellation, Cancellations, Common Sense, Cust, Customer Id, Customer Service, Customer Service Nightmares, David Rubel, Domain Name, Domain Names, Domains, Email, Federal Trade Commission, Fraud, Fraudulent Activities, Icann, Incompetence, Invoice, Proof, Redemption Period, Thieves And Liars, Transfer Request, Transfer Requests

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1and1 Incompetence, Part 5

March 25th, 2009 by Admin

Continuing proof that 1and1 is incompetent, dishonest, and cares nothing about their customers. Just a quick recap. A transfer of 270+ domains was requested on December 8. 1and1 was unable to complete the tranfer until January 15. During this period, the domains were inaccessible in my account. 1and1 is attempting to charge me for 17 [...]

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Tags: 1and1, Bbb, Better Business Bureau, Billing Department, Billing Manager, Blo, Cust, Customer Id, Customer Service, David Rubel, Domain Name, Domain Names, Domains, Domanis, Email, Federal Trade Commission, Ftc, Incompetence, Invoice, Marketing, Proof, System F, Upper Management

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1and1 Incompetence, Part 4

March 25th, 2009 by Admin

Continuing proof that 1and1 is incompetent, dishonest, and cares nothing about their customers. Where were we? Oh yeah, my account is now locked because I refuse to pay a fraudulent invoice. 1and1 is trying to charge me for domains I had no ability to cancel because they were incapable of transferring the contract for over [...]

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Tags: 1and1, Bad Customer Service, Better Business Bureau, Better Business Bureaus, Billing Department, Billing Manager, Blo, Cancellation, Cust, Customer Service Nightmares, David Rubel, Dishonesty, Domain Name Services, Domains, Email, Federal Trade Commission, Fraud, Fraudulent Activities, Incompetence, Internet Inc, Invoice, Proof, Reply, Unfair Practices

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Sick and Tired of Getting Ripped Off?

February 25th, 2009 by Admin

If you are like me, you are fed up with being treated unfairly by big companies. Once upon a time, the customer was always right. Businesses realized that only by satisfying their clients could they hope to grow and prosper. Smart companies still operate that way today, but there are those which have made it [...]

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