April 9th, 2009 by Admin
I contend that 1and1 as a company consists of incompetent thieves and liars, and you continue to provide me with evidence of those facts? The response below is typical of your “customer service”. Blame the customer and play stupid. I will try to make this as simple as possible. This is a copy of the [...]
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April 9th, 2009 by Admin
Well, yesterday I complained that 1and1 had created a brand new invoice that included all of the domains I have been trying to cancel for over three months now, and were also trying to charge me for domains that I have very clear documentation of cancellation on. I issued a public challenge to anyone at [...]
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April 8th, 2009 by Admin
Earlier today, I sent the following message to the entire list of 1and1 email addresses that i have been able to accumulate. I am issuing a public challenge to anyone at 1and1 to refute your company’s incompetence. http://rippedoffconsumers.org/1and1-complaints/1and1-incompetence-part-10/ I will be submitting ANOTHER set of proof that what you have now invoiced me for TWICE [...]
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April 8th, 2009 by Admin
The saga of 1nd1′s incompetence continues unabated. I was actually excited yesterday to find that my account had been unlocked, allowing me access for the first time in several weeks to my DNS settings. I should be more careful about those optimistic tendencies when it comes to 1and1. Today I received my latest invoice. Not [...]
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March 25th, 2009 by Admin
From my last post, Damion Son, supposedly “upper management” according to david Rubel, asked for the list of domains to refund, although i had sent it a dozen times already. I sent it again. Here is his reply: From: complaints@1and1.com Sent: Monday, March 09, 2009 2:01 PM To: Brian Gothard Subject: C122680964 Dear Brian Gothard, [...]
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March 25th, 2009 by Admin
Continuing proof that 1and1 is incompetent, dishonest, and cares nothing about their customers. Just a quick recap. A transfer of 270+ domains was requested on December 8. 1and1 was unable to complete the tranfer until January 15. During this period, the domains were inaccessible in my account. 1and1 is attempting to charge me for 17 [...]
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March 25th, 2009 by Admin
This is the first in a series of articles outlining the incompetence, dishonesty, and outright fraud I have been subjected to by 1and1. 1and1 claims to provide web hosting and domain name services. What they actually provide are headaches and heartaches and very little else. In November of 2008, I purchased a bulk lot of [...]
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Tags: 1and1, Bad Customer Service, Better Business Bureau, Billing Department, Cancellation, Cancellations, Common Sense, Cust, Customer Id, Customer Service, Customer Service Nightmares, David Rubel, Domain Name, Domain Names, Domains, Email, Federal Trade Commission, Fraud, Fraudulent Activities, Icann, Incompetence, Invoice, Proof, Redemption Period, Thieves And Liars, Transfer Request, Transfer Requests
