December 1st, 2009 by Admin
Online advertising has to follow the same rules and regulations as other forms of advertising; rules and guidelines intended to protect consumers and businesses alike. The Federal Trade Commission (FTC) is the United States Government agency responsible for enforcing these laws. In its simplest form, the entire concept is this: Advertising must tell the truth [...]
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April 30th, 2009 by Admin
April 23, 2009 2:41 PM: From David Rubel, 1and1 Billing Manager: Dear Brian Gothard, (Cust: XXXXXXXX) Thank you for contacting us. This is David, billing department supervisor. We are going to credit your account $152.83 and zero out your balance. We will also require you to update your payment method to a valid credit or [...]
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April 9th, 2009 by Admin
I contend that 1and1 as a company consists of incompetent thieves and liars, and you continue to provide me with evidence of those facts? The response below is typical of your “customer service”. Blame the customer and play stupid. I will try to make this as simple as possible. This is a copy of the [...]
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March 25th, 2009 by Admin
From my last post, Damion Son, supposedly “upper management” according to david Rubel, asked for the list of domains to refund, although i had sent it a dozen times already. I sent it again. Here is his reply: From: complaints@1and1.com Sent: Monday, March 09, 2009 2:01 PM To: Brian Gothard Subject: C122680964 Dear Brian Gothard, [...]
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March 25th, 2009 by Admin
Continuing proof that 1and1 is incompetent, dishonest, and cares nothing about their customers. Just a quick recap. A transfer of 270+ domains was requested on December 8. 1and1 was unable to complete the tranfer until January 15. During this period, the domains were inaccessible in my account. 1and1 is attempting to charge me for 17 [...]
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March 25th, 2009 by Admin
Continuing proof that 1and1 is incompetent, dishonest, and cares nothing about their customers. Where were we? Oh yeah, my account is now locked because I refuse to pay a fraudulent invoice. 1and1 is trying to charge me for domains I had no ability to cancel because they were incapable of transferring the contract for over [...]
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February 25th, 2009 by Admin
If you are like me, you are fed up with being treated unfairly by big companies. Once upon a time, the customer was always right. Businesses realized that only by satisfying their clients could they hope to grow and prosper. Smart companies still operate that way today, but there are those which have made it [...]
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Tags: Advertising, advertising rules, Blo, celebrity endorsements, endorsers, Federal Trade Commission, Fraud, Ftc, ftc act, Marketing, simplest form
